Terms of service

Terms of Service

Overview

Welcome to Magnolia Moonlit Gifts.

The terms “we,” “us,” and “our” refer to Magnolia Moonlit Gifts. Magnolia Moonlit Gifts operates this website and online store, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience.

Magnolia Moonlit Gifts is powered by Shopify, which enables us to provide our online store and related services.

These Terms of Service, together with any policies referenced here, describe your rights and responsibilities when you visit, browse, purchase from, or otherwise use our website and services.

By visiting, interacting with, or purchasing from Magnolia Moonlit Gifts, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, please do not use our website or services.

Section 1 - Access and Account

By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this website on devices you own, purchase, or manage.

When placing an order or creating an account, you may be asked to provide information such as your name, email address, billing address, shipping address, and payment information. You agree that all information you provide is accurate, current, and complete.

You are responsible for maintaining the security of your account information and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to another person.

Section 2 - Our Products

Magnolia Moonlit Gifts offers curated gift items, home accents, accessories, and other thoughtfully selected products with a moody, whimsical, unusual, and storybook-inspired feel.

We make every effort to display our products as accurately as possible. However, product colors, details, size, texture, and appearance may vary slightly depending on your device, screen settings, product photography, supplier variations, and production batches.

We do not guarantee that the appearance or quality of any product will exactly match how it appears on your screen.

Product descriptions, pricing, and availability may change at any time without notice. We reserve the right to discontinue any product at any time and to limit quantities of any product offered.

Some items may be fulfilled by third-party suppliers or fulfillment partners. Because of this, packaging, shipping times, and inventory availability may vary by item.

Section 3 - Orders

When you place an order through Magnolia Moonlit Gifts, you are making an offer to purchase the selected item or items.

We reserve the right to accept or decline any order for any reason, including but not limited to product availability, suspected fraud, incorrect pricing, incorrect product information, shipping restrictions, or payment issues.

Your order is not accepted until payment has been processed and we confirm your order.

Please review your order carefully before submitting it. Once an order has been processed or shipped, we may be unable to cancel or modify it.

If we need to cancel, change, or decline your order, we will attempt to contact you using the email address, billing address, phone number, or other contact information provided at checkout.

Purchases are subject to our Return and Refund Policy.

You agree that your purchases are for personal or household use and not for unauthorized commercial resale or export.

Section 4 - Prices and Billing

Prices, discounts, promotions, and product availability are subject to change without notice.

The price charged for a product will be the price shown at the time your order is placed and reflected in your order confirmation email.

Unless otherwise stated, product prices do not include applicable taxes, shipping fees, handling fees, customs duties, import charges, or other related charges.

You agree to provide current, complete, and accurate billing, payment, and account information for all purchases made through our store. You agree to promptly update your information, including email address, payment information, and billing details, so we can complete your transaction and contact you if needed.

You represent and warrant that:

The payment information you provide is true, correct, and complete.
You are authorized to use the payment method provided.
Charges incurred by you will be honored by your payment provider.
You will pay all charges incurred by you, including product costs, shipping fees, and applicable taxes.

Section 5 - Shipping and Delivery

Delivery times are estimates only and are not guaranteed.

Orders are typically processed within 2 to 5 business days, unless otherwise stated on the product page or during checkout.

Estimated delivery time is usually 7 to 15 business days after processing, depending on the item, supplier, fulfillment partner, carrier, and destination.

Some items may arrive separately if they are fulfilled by different suppliers or fulfillment partners.

We are not responsible for shipping or delivery delays caused by carriers, weather, customs processing, incorrect shipping information, supplier delays, holidays, or events outside of our control.

Once an order has been transferred to the shipping carrier, risk of loss may pass to the customer, subject to applicable law.

Please make sure your shipping address is correct before submitting your order. Magnolia Moonlit Gifts is not responsible for packages delivered to an incorrect address provided at checkout.

Section 6 - Returns and Refunds

We want you to be happy with your order from Magnolia Moonlit Gifts. If something arrives damaged, defective, or incorrect, please contact us so we can review the issue and help make it right.

Return requests must be made within 14 days of delivery.

To be eligible for a return, the item must be:

Unused
In the same condition you received it
In its original packaging when possible

To start a return, contact us at:

support@magnoliamoonlitgifts.com

Please include your order number and the reason for your return request.

Items sent back without first contacting us may not be accepted.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include:

Your order number
A clear photo of the item
A clear photo of the packaging
A brief description of the issue

After reviewing the issue, we may offer a replacement, store credit, or refund depending on the situation.

Non-Returnable Items

The following items may not be eligible for return:

Items marked final sale
Gift cards
Personalized or custom items
Items that have been used, worn, altered, or damaged after delivery
Seasonal or limited-release items when marked as non-returnable

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Original shipping charges are non-refundable unless the return is due to an error on our part.

We recommend using a trackable shipping method for returns. Magnolia Moonlit Gifts is not responsible for return packages that are lost in transit.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Please allow 5 to 10 business days for your bank or credit card company to process and post the refund.

Section 7 - Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, product descriptions, branding, designs, videos, audio, layout, and overall site design, is owned by Magnolia Moonlit Gifts, its affiliates, suppliers, licensors, Shopify, or other third parties and is protected by applicable intellectual property laws.

You may use this website for personal, non-commercial use only.

You may not reproduce, distribute, modify, display, perform, republish, download, store, transmit, copy, sell, resell, or exploit any portion of this website or its content without our prior written permission.

Magnolia Moonlit Gifts’ name, logo, product names, designs, slogans, and branding may not be used without prior written permission.

Section 8 - Optional Tools

We may provide access to third-party tools or features as part of our website or services.

These tools are provided “as is” and “as available,” without warranties, representations, or conditions of any kind. We do not monitor, control, or endorse all third-party tools and are not responsible for your use of them.

Your use of third-party tools is entirely at your own risk and discretion.

We may add new features, services, tools, or resources in the future. Any new features will also be subject to these Terms of Service.

Section 9 - Third-Party Links

Our website may contain links to third-party websites, services, or materials.

We are not responsible for examining or evaluating the content, accuracy, policies, practices, or services of third-party websites. If you choose to access third-party links, you do so at your own risk.

We are not liable for any harm, loss, or damages related to your use of third-party websites, products, services, resources, or content.

Please review third-party policies carefully before engaging in any transaction.

Section 10 - Relationship with Shopify

Magnolia Moonlit Gifts is powered by Shopify, which enables us to provide our online store and services.

However, any purchases made through our store are made directly with Magnolia Moonlit Gifts.

By using our website and services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Magnolia Moonlit Gifts, including any injury, damage, loss, claim, or issue related to purchased products or services.

You expressly release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with Magnolia Moonlit Gifts.

Section 11 - Privacy Policy

Personal information collected through our website and services is subject to our Privacy Policy.

Because our store is powered by Shopify, Shopify may also collect and process personal information related to your use of our website and services in order to provide and improve the Shopify platform.

By using our website, you acknowledge that you have reviewed our Privacy Policy and understand that your information may be shared with Shopify and other service providers as necessary to process orders, provide customer support, operate our website, and fulfill our services.

Section 12 - Feedback, Reviews, and Submissions

If you submit, upload, post, email, or otherwise provide ideas, suggestions, feedback, reviews, photos, proposals, or other content, you grant Magnolia Moonlit Gifts a worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display that content for business purposes, including improving, promoting, and operating our website and services.

You represent that you own or have the necessary rights to any feedback or content you submit.

You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.

We may, but are not required to, monitor, edit, or remove submissions that we determine are unlawful, offensive, misleading, abusive, obscene, defamatory, or otherwise objectionable.

Section 13 - Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery estimates, availability, or other details.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted.

We also reserve the right to change or update information, cancel orders, or refuse orders if any information is inaccurate.

Section 14 - Prohibited Uses

You may use our website and services only for lawful purposes.

You agree not to use our website or services:

For any unlawful, fraudulent, abusive, or malicious purpose
To violate any federal, state, local, or international law or regulation
To infringe upon our intellectual property rights or the rights of others
To harass, abuse, insult, harm, defame, intimidate, or discriminate against any person
To submit false or misleading information
To transmit viruses, malware, or harmful code
To send spam, phishing attempts, chain letters, or unsolicited messages
To impersonate another person or entity
To scrape, copy, extract, sell, resell, or exploit any portion of our website or services
To interfere with or bypass website security features
To use automated tools, bots, spiders, scrapers, or similar technologies to access or collect information from our website without permission

We reserve the right to suspend, disable, or terminate access to our website or services if we determine that you have violated these Terms.

Section 15 - Termination

We may terminate or suspend your access to our website or services at any time, without notice, if we determine that you have violated these Terms or used our website in a way that may harm Magnolia Moonlit Gifts, Shopify, other users, or third parties.

You remain responsible for all amounts due up to and including the date of termination.

The following sections will continue to apply after termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Section 16 - Disclaimer of Warranties

Our website and services are provided for general shopping and informational purposes.

Except as expressly stated by Magnolia Moonlit Gifts, our website, services, and products are provided “as is” and “as available,” without warranties, representations, or conditions of any kind, either express or implied.

We do not guarantee that your use of our website will be uninterrupted, timely, secure, or error-free.

We do not guarantee that any product will meet your expectations or that product descriptions, images, colors, sizing, or other details will be completely free from variation or error.

Some jurisdictions do not allow certain warranty disclaimers, so some of these limitations may not apply to you.

Section 17 - Limitation of Liability

To the fullest extent permitted by law, Magnolia Moonlit Gifts, our partners, owners, employees, affiliates, agents, contractors, service providers, licensors, Shopify, and Shopify’s affiliates shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, product misuse, website errors, shipping delays, or damages arising from your use of our website, services, or products purchased through our store.

Because some jurisdictions do not allow the exclusion or limitation of certain damages, some limitations may not apply to you.

Section 18 - Indemnification

You agree to indemnify, defend, and hold harmless Magnolia Moonlit Gifts, Shopify, and our affiliates, partners, owners, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, claims, or expenses, including reasonable attorneys’ fees, arising from:

Your breach of these Terms of Service
Your violation of any law or regulation
Your violation of the rights of a third party
Your access to or use of our website or services

We may control the defense and settlement of any claim subject to indemnification, and you agree to cooperate with us in the defense of such claims.

Section 19 - Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will be enforceable to the fullest extent permitted by law, and the unenforceable portion will be deemed severed from these Terms.

The remaining provisions will remain valid and enforceable.

Section 20 - Waiver and Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms of Service, along with any policies posted on our website, constitute the entire agreement between you and Magnolia Moonlit Gifts regarding your use of our website and services.

Any ambiguities in these Terms shall not be interpreted against the drafting party.

Section 21 - Assignment

You may not transfer, assign, or delegate your rights or obligations under these Terms without our prior written consent.

We may transfer, assign, or delegate these Terms and our rights and obligations without notice or consent.

Section 22 - Governing Law

These Terms of Service and any separate agreements between you and Magnolia Moonlit Gifts shall be governed by and construed in accordance with the laws of the state where Magnolia Moonlit Gifts is headquartered, without regard to conflict of law principles.

Any disputes shall be handled in the appropriate federal or state courts located in that jurisdiction.

Section 23 - Headings

The headings used in these Terms are included for convenience only and do not limit or otherwise affect the meaning of these Terms.

Section 24 - Changes to Terms of Service

You can review the most current version of these Terms of Service on this page at any time.

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.

It is your responsibility to check this page periodically for changes. Your continued use of our website or services after changes are posted constitutes acceptance of those changes.